Returns & Exchanges

At La Mercerie, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our atelier inspects your return, a refund will be issued to your original payment method within 5-7 business days.